At Kitchen+, customer satisfaction is our priority. This Refund Policy outlines the conditions under which refunds, returns, or exchanges may be processed.

1. Eligibility for Returns & Refunds

Returns or refunds are accepted only under the following conditions:

✔ Manufacturing defects
✔ Damage during transit
✔ Wrong product delivered

Any issue must be reported within 24 hours of delivery.

2. Non-Returnable Items

Refunds or returns will not be accepted in the following cases:

✘ Product damaged due to misuse or improper handling
✘ Installation completed and product used
✘ Minor scratches or cosmetic variations
✘ Change of mind after purchase
✘ Special order or customized products

3. Return Process

To request a return:

1️⃣ Contact us via phone or email.
2️⃣ Share invoice details and product photos.
3️⃣ Our team will inspect and verify the issue.
4️⃣ Approved returns will be scheduled for pickup or replacement.

4. Refund Process

✔ Once the returned product is inspected and approved, refunds will be processed.
✔ Refunds may take 5–10 business days depending on the payment method.
✔ Shipping and installation charges (if applicable) are non-refundable.

5. Replacement Policy

✔ Defective or damaged products may be replaced at no additional cost.
✔ Replacement is subject to product availability.

6. Cancellation Refunds

✔ Orders cancelled before dispatch are eligible for a full refund.
✔ Advance payments for special orders may be non-refundable.

7. Manufacturer Warranty Claims

After installation or usage, any functional issues will be handled under the manufacturer’s warranty terms. Kitchen+ will assist in coordinating service support.

8. Contact Us

For return or refund requests, please contact:

📞 Phone: +91-8838428450
📧 Email: johnandjoe.hosur@gmail.com
📍 Location: Hosur, Tamil Nadu